Corporation (NYSE: RL) is a leader in the design, marketing and distribution of
premium lifestyle products in four categories: apparel, home, accessories and
fragrances. For more than 44 years, Ralph Lauren’s reputation and distinctive
image have been consistently developed across an expanding number of product,
brands and international markets.
wholeheartedly that people hold the key to achieving our business objectives
and our overall success. We offer exciting career opportunities and are always
searching for the most talented people to join our team.
Purpose and Scope:
Lead the sales floor to ensure a consistent memorable customer
shopping experience using the highest standards of service excellence while
building client relationships and upholding our cultural ethos. Partner with
Department Manager to learn the role of a leader, in order to positively
influence sales team and drive sales.
Takes a proactive approach to self-development and
actively gives/receives feedback through one-on-ones and coaching.
Exhibit pride through positive demeanor, body language
and personal presentation.
Action and commit to all training tools provided
(service excellence, product knowledge, etc).
Supports and promotes new business initiatives to
create a positive reception from sales team.
Demonstrates professional etiquette through integrity,
honesty and respect for others.
Build on personal professional sales experience to
become a more knowledgeable and effective store leader.
Upholds customer service and training standards in the
store. Exemplify excellence in customer service responsibilities. Identifies
and communicates training needs to management.
Consistently builds and develops a proactive clientele
business through social engagement and relationship skills.
Consistently deliver value added services to enhance
Maintain merchandise in accordance with the Company’s
visual presentation standards.
participate in upholding the brand esthetic in all merchandising activities
including but not limited to daily stock maintenance, product transfers,
folding and floor changeovers.
Demonstrate a true passion and respect for the product.
Utilize product knowledge and selling tools to
Meet and exceed personal sales and SPH goals.
Opening/closing procedures of store, complete returns
and exchanges in the absence of a manager.
Partner with managers in checking task tracker and
retail web for updates weekly.
Utilize the CEM role. Manage, mentor, and coach sales
team to take a proactive approach to expand their clientele and maximize sales.
Support the management team with the maintenance of daily tasks.
Communicate tasks and follow up to management and associates.
- Must have a minimum of 3
years retail experience preferably in a luxury market.
- Excellent interpersonal skills
supporting a team environment.
- Goal Oriented: ability to stay
focused on creating winning results.
- Strong written and oral
Lauren uses the latest technology to help initiate our recruitment process. The
first step in our process is a digital interview. A digital interview is an
interview conducted using your computer’s webcam or your mobile device
answering pre-set interview questions. Your interview will be reviewed by a
recruiter or hiring manager, so please treat it just as you would an in-person
the link above in order to complete your application and digital interview.
Please DO NOT click the “Apply Now” button. Keep in mind that by following
this, in addition to following the prompted instructions, you should also
upload your resume even if you have already done so here.
Ralph Lauren is
an equal opportunity employer. We offer dynamic career opportunities with
growth potential and a generous company discount.