Corporation (NYSE: RL) is a leader in the design, marketing and distribution of
premium lifestyle products in four categories: apparel, home, accessories and
fragrances. For more than 44 years, Ralph Lauren’s reputation and distinctive
image have been consistently developed across an expanding number of product,
brands and international markets. We believe wholeheartedly that people hold the key
to achieving our business objectives and our overall success. We offer exciting
career opportunities and are always searching for the most talented people to
join our team.
Scope: The Assistant
Manager of Sales & Service represents the face of the Polo brand ensuring
that best in class service for employees and customers are met and that all
business objectives are exceeded, generating meaningful revenue and positive
operating profit for the store.
- Foster an
inspiring team environment that empowers people to realize their full
potential and others to emerge as leaders.
- Coach and
mentor staff to achieve optimal results through proven behaviors and
strategies and provide immediate "in the moment" feedback to all
employees, through active floor presence and engagement with the customers
and team members.
- Ensure all
customer service standards are consistently executed.
power hours, traffic, and dwell times to maximize zone coverage based on
the needs of the business throughout the day.
with General Manager on sales performance in assigned store; ensuring
sales, margin and KPI goals are met.
proper zone coverage by reviewing optimized schedule and partnering with
direct reports to provide an optimal customer experience.
consistent presentation standards and dress standards are met through
partnership, planning and execution.
replenishment and product presentation is carried out and meets standards
by providing clear direction to Supervisors & Associates.
for achieving store shrinkage goals and for the establishment and
implementation of both new and existing loss prevention procedures.
with the recruitment, selection, supervision, and development of store
staff to maximize sales and profit performance.
- Coach and
mentor staff to achieve optimal results including succession planning for
current and future positions.
- Assist in
the on-boarding and training of new hires.
- Provide consistent feedback and analysis to the
General Manager and District/Regional Director on product for the buyers and
planners to identify items and merchandise classifications of high sales and profit potential.
3-5 years of retail management experiences with at least 1- 3 years in high
volume and or multi-unit environment.
• Strong communication and
• Inspire, cultivate and
demonstrate a genuine passion for the Polo brand.
• Strong planning and
organization/time management skills and priority for deadlines
and attention to detail.
• Comprehensive knowledge
of the competitive retail market place.
• Must be able to
establish and maintain positive working relationships and environment.
• Ability to think
strategically and apply necessary analytical skills to drive business results.
POLO Ralph Lauren uses the latest technology to help
initiate our recruitment process. The first step in our process is a digital
interview. A digital interview is an interview conducted using your computer’s
webcam or your mobile device answering pre-set interview questions. Your
interview will be reviewed by a recruiter or hiring manager, so please treat it
just as you would an in-person interview. ?
Please follow the link above in order to complete your
application and digital interview. Please DO NOT click the “Apply Now” button.
Keep in mind that by following this, in addition to following the prompted
instructions, you should also upload your resume even if you have already done
Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company