POSITION DETAIL LOCATION
PART-TIME SALES ASSOCIATE, SOMERSET COLLECTION- CLUB MONACO - 20266 Troy, MI

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.

Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customerís requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Responsibilities

          Maximize personal sales at all opportunities

          Provide a friendly and welcoming environment

          Demonstrate how new product can mix with existing stock and previous purchases

          Communicate product and customer feedback to managers

          Apply Point of Sale knowledge to process needed transactions

          Handle multiple customers at fitting rooms by following all policies and procedures

          Demonstrate effective phone etiquette through customer service

          Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book

          Ensure ease of customer experience through visual presentation and overall store maintenance

          Attend and participate in store flips

          Clean, vacuum, fold, size, steam, replenish as assigned

          Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes

          Maintain a professional appearance consistent with established dress code and image guidelines

          Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Skills

Excellent interpersonal skills supporting both a team environment and customer service

Excellent English communication- verbal and written

Excellent time management/project skills

Strong attention to detail

Ability to recognize and react to changing work demands

Goal oriented: ability to stay focused on creating winning results

Club Monaco is a dynamic, rapidly growing retail brand that continues to offer modern style and a unique voice within the fashion and retail industries. Headquartered in New York Cityís Chelsea Gallery district, Club Monaco can be found in over 140 locations worldwide with stores in the United States, London, Paris, Sweden, Canada, Hong Kong, Seoul, Beijing, and Macau.

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